The opportunities to surprise, delight, and make a real difference are everywhere. From hiding critical secret messages in pop songs to radios playing only out of the right speaker in order to raise awareness of a specific health issue opportunities are everywhere. Case in point 1: A critical … [Read more...] about From morse code to wonky radios, the opportunities to make a difference are everywhere
What can you do with the element of surprise?
Great pic from Larry Norman, which captures the importance of surprise. Seth Godin says attention is what's most scarce. The element of surprise can capture attention. It's a particularly god-sent element for training & development folk. Surprise a participant & you've got their … [Read more...] about What can you do with the element of surprise?