The opportunities to surprise, delight, and make a real difference are everywhere. From hiding critical secret messages in pop songs to radios playing only out of the right speaker in order to raise awareness of a specific health issue opportunities are everywhere. Case in point 1: A critical … [Read more...] about From morse code to wonky radios, the opportunities to make a difference are everywhere
Great pic from Larry Norman, which captures the importance of surprise. Seth Godin says attention is what's most scarce. The element of surprise can capture attention. It's a particularly god-sent element for training & development folk. Surprise a participant & you've got their … [Read more...] about What can you do with the element of surprise?