I have two simple tasks for you.

- Imagine a time you were working with a team where the work seemed effortless, the conflict minimal and you.got.so.much.done and enjoyed it to boot.
- Imagine a time you were working with a team where the work seemed painful, the conflict gargantuan and insurmountable and you got very little done because you were so busy protecting your back.
Can you tell what made the difference?
I can 99.99% guarantee that it was a lack of critical character skills or things that make us good humans.

Take conflict for example.
Have you ever paused to think about the cost of conflict in the workplace, both to you and your organization? What if I told you it was £28.5 billion in the UK alone (Pollack Peacebuilding Systems, 2021)?
“Employees in United States companies spend approximately 2.8 hours each week involved in conflict. This amounts to around $359 billion in hours paid that are filled with – and focused on – conflict instead of on positive productivity” (Pollack Peacebuilding Systems, 2021).
For individuals, unresolved conflict in the workplace can lead to an increase in stress, anxiety, depression, sick days, and decreased productivity, disengagement, and motivation.
We can do so much better. This means smooth functioning teams, more and better work done (enter progress on pressing social problems), and a healthier you.

In this free workshop on April 18th with me, Lee-Anne Ragan you’ll:
- Delve into why it’s critical we pay much more attention to character skills
- Learn ten top critical human skills with the tools to back them up
- Dive deeper into two of the top skills
- Learn about two bonus character skills
- Come away with a learning plan for all ten skills + the bonus skills
- Count the workshop towards your annual professional development requirement (if you’re a UN staff)
RSVP using this link by April 16th. Then watch your inbox for our agenda and how to participate online.

Please note the dates and times alternate each month to reach more people in various time zones..
- 7-8:30 am Vancouver
- 8-9:30 am Mexico
- 10-11:30 am Montreal/New York
- 11 am to 12:30 pm Rio
- 3-4:30 pm London
- 4-5:30 pm Paris
- 5-6:30 pm Nairobi/Beirut/Somalia/Amman
- 6-7:30 pm Abu Dhabi
Click here to convert to your timezone if it’s not listed above and to double-check the times as they can sometimes change due to daylight savings times.
Use 5-6:30 pm EAT(Nairobi) to compare your timezone.
If you’ve just realized with dread that the time is untenable for you this month, don’t worry, as long as you’re a Learning and Development Roundtable member (membership is free) you’ll get access to the audio and (timestamped) video recordings, workbook and more.
Take action now –>
- Join the mailing list to receive invitations to the monthly meetings, and get access to all the meeting resources.
- RSVP by April 16th for the April 18th Roundtable.
- Share this workshop information with a friend and/or colleague and participate together. The more the merrier.
Now go on and learn, laugh, and lead

Learn
- Register now for Critical character skills (or how to be a good human)
Laugh
- Curiousity and kindness are a potent combination for how to be a good human. Check it out.
Lead
- Share the registration link with a friend or colleague and attend together.
P.S. For UN Staff
- I’m leading two online workshops for UN staff. One on Work-Life Balance (April 17/18 and May 15/16, for two hours each and one on Effective Online Presentations (April 17/18, May 14/15 and June 19/20). Click on the links for more information including how to register.
- Not a UN staff member? Please reach out to me. Let’s talk!
- Here’s what past participants have said:
- On WLB: The result was excellent, an eye opener and empowering
- On Effective Online Presentations: Fun way of learning new tools and many tips around giving presentations




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